Megabyte (“we”, “our”, “us”) is committed to protecting the privacy of its customers, partners, and website users. This Privacy Policy explains how we collect, use, store, and protect personal information in accordance with applicable Indian laws, including the Digital Personal Data Protection
Act, 2023 (DPDP Act).
1. Information We Collect
We may collect the following information:
Name, address, phone number, email ID
Identity and address proof (if required for government subsidy or compliance)
Site location and electricity consumption details
Payment and billing information
Service and installation details
Communication records (calls, emails, WhatsApp)
2. Purpose of Data Collection
We collect personal data for:
Solar system design, installation, and maintenance
Coordination with Lloyd Authorised Service Centres and Havells Distributors
Warranty registration and after-sales support
Processing payments and invoices
Government approvals, subsidies, and net-metering
Customer support and service communication
3. Data Sharing
We may share personal data with:
Lloyd Authorised Service Centres
Havells Distributors
Government authorities (DISCOMs, MNRE, etc.)
Payment gateways and financial institutions
Logistics and installation partners
We do not sell or rent personal data to third parties.
4. Data Security
We implement reasonable technical and organizational measures to protect personal data from
unauthorized access, loss, or misuse.
5. Data Retention
Personal data is retained only as long as required for:
Legal and regulatory compliance
Warranty and service obligations
Business and accounting purposes
6. Customer Rights
You have the right to:
Access your personal data
Request correction or update
Withdraw consent (subject to legal obligations)
Requests can be sent to: [Your Email Address]
7. Changes to Privacy Policy
We may update this policy from time to time. Updated versions will be shared through official
communication channels.
8. Contact Information
Company Name: Megabyte
Address: [MEGABYTE ,Chandrika Buildings, 6/445/446, Opp Lal Hospital,Mapranam , Irinjalakuda ,
pin 680 712 ,Thrissur District , Kerala]
Email: [ijkmegabyte@gmail.com]
Phone: [+91 9048003069]